Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to DOI Powerline. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our Digital Object Identifier (DOI) creation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on our platform
  • Apply for an account
  • Create Digital Object Identifiers (DOIs)
  • Subscribe to our plans
  • Contact us for support

This information may include:

  • Name and username
  • Email address
  • Phone number
  • Organization/Institution name
  • Country of residence
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you access our platform, we automatically collect certain information including:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates
  • Pages viewed and navigation patterns
  • Geographic location (country level)

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Process DOI registrations and maintain DOI records
  • Provide customer support and respond to inquiries
  • Process payments and manage subscriptions
  • Send administrative emails (account updates, service notifications)
  • Analyze usage patterns to improve our services
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • DOI Metadata: Author names and publication information associated with DOIs are publicly accessible as part of the DOI system's functionality.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, email delivery).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing
  • Regular security assessments
  • Access controls and authentication
  • AI Shield protection for DOI verification

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. DOI records are maintained permanently as they are part of the persistent identifier system. You may request deletion of your account, but DOI records will remain accessible for scholarly reference.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your account
  • Object to certain processing activities
  • Data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us through our support system.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Maintain your session and login status
  • Remember your preferences
  • Analyze site traffic and usage patterns

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the service after such modifications constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Through our Contact Form
  • Via the Support Ticket system (for registered users)