Privacy Policy

2 Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Register on our platform
• Apply for or manage an account
• Create or manage DOI-e identifiers
• Subscribe to our plans
• Contact us for support or inquiries

This information may include:

• Full name and username
• Email address
• Phone number
• Organization or institution name
• Country of residence
• Payment information (processed securely via third-party payment providers)

Automatically Collected Information

When you use our platform, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Access times and usage activity
• Pages viewed and interaction patterns
• Approximate geographic location (country-level only)

3 How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Generate and maintain DOI-e digital identity records
• Provide customer support and respond to requests
• Process subscriptions and payments
• Send service-related communications
• Improve platform performance and functionality
• Detect and prevent fraud, abuse, or unauthorized activity
• Comply with applicable legal and regulatory obligations

4 Information Sharing and Disclosure

We may share information in the following cases:

Public Metadata

Certain DOI-e metadata (such as author name, title, and publication details) may be publicly visible as part of the digital identity and transparency function of the platform.

Service Providers

We may share limited information with trusted third-party vendors for services such as:

• Payment processing
• Email communication
• Infrastructure and security services

Legal Obligations

Information may be disclosed if required by law, regulation, or valid legal request.

Business Transfers

In case of a merger, acquisition, or asset transfer, user information may be transferred as part of the business transition.

5 Data Security

We implement industry-standard technical and organizational measures, including:

While we strive to protect your data, no system can guarantee absolute security.

6 Data Retention

• Personal account data is retained while your account remains active
• DOI-e digital identity records are maintained long-term for transparency, reference, and accountability
• You may request account deletion; however, publicly associated DOI-e identity records may remain accessible for scholarly and ethical reference

7 Your Rights

8 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Store user preferences
• Analyze site usage and performance

You can manage cookies through your browser settings.

9 International Data Transfers

Your information may be processed in countries outside your country of residence. We apply appropriate safeguards to ensure protection consistent with applicable data protection laws.

10 Children's Privacy

11 Policy Updates

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated revision date. Continued use of the platform indicates acceptance of the updated policy.